Chrome River Review
we use it to do expense reports for any time of purchases and travel, government per diem, and anything spent on our travel card
Overview
What is Emburse Chrome River?
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
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What is Emburse Chrome River?
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
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- No setup fee
For the latest information on pricing, visithttps://emburse.chromeriver.com/expense…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is SAP Concur?
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
What is Expensify?
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
Product Details
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- Competitors
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What is Emburse Chrome River?
Chrome River EXPENSE is designed to automate and simplify the submission, approval and reimbursement of an employee's travel and expense spend. Its intuitive interface works effortlessly and provides full functionality on any device, anywhere, at any time.
Chrome River EXPENSE integrates an employee's travel transactions (including through a corporate travel agency or travel booking tool), as well as personal and corporate credit card purchases and out-of-pocket expenses. Employees can also upload receipt images or forward emails to create accurate expense reports without typing. With its responsive design, users will have the same features and experience on any mobile browser or using mobile apps as they have on a computer or tablet.
Accounts payable teams can use Chrome River's automated compliance, approvals, audit and reporting capabilities that integrate with any ERP solution or financial system. Chrome River EXPENSE is designed to be configurable to fit the way any business works.
Emburse Chrome River Screenshots
Emburse Chrome River Videos
See how we streamline expense management workflows
In this video, the TrustRadius team discusses how to manage your expenses using the Sage Business Cloud, SAP Concur, Emburse Chromeriver, and Webexpenses.
Emburse Chrome River Integrations
- Deem
- Egencia
- NetSuite ERP
- Sage Intacct
- Microsoft Dynamics GP
- Oracle Fusion Cloud ERP
- AppZen
- Amadeus cytric Travel & Expense Management
- ingogo for business
- Corcentric Payments
- Traxo
- Barclaycard
- Citibank
- Ellucian
- Grab
- Lyft
- Sabre
- SAP
- Spot Hero
- Uber
- United Airlines
- U.S. Bank
- Deltek
Emburse Chrome River Competitors
Emburse Chrome River Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Global |
| Supported Languages | Armenian, Bulgarian, Canadian, French, Chinese - Simplified, Chinese - Traditional, Croatian, Czech, Dutch, English - UK, English - US, Estonian, French, German, Greek, Hungarian, Italian, Japanese, Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Thai, Ukrainian, Vietnamese |
Emburse Chrome River Downloadables
Frequently Asked Questions
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
Reviewers rate Corporate Card Reconciliation and Payment Status Tracking highest, with a score of 9.
The most common users of Emburse Chrome River are from Enterprises (1,001+ employees).
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Reviews
(1-7 of 7)Companies can't remove reviews or game the system. Here's why
April 08, 2022
Emburse Chrome River Review
Score 10 out of 10
Vetted Review
Verified User
We use Emburse Chrome River to process our expenses and invoices. The business case is to provide an automated solution that has security protocols in place for approvals. Additionally, reporting needs to see trends.
- Detailed approvals
- Easy navigation
- Performance
- The way approvals are managed
- Reporting performance and options
- Lacking basic functions with their updated Mercury platform
December 02, 2021
Another Chrome River Review
We currently roll out Chrome River EXPENSE to employees that have a corporate card. However, we are in the process of rolling the tool out to all employees. Chrome River EXPENSE has addressed a number of issues but for the employees, it has increased the speed for out of pocket reimbursements. Another problem it has addressed easily is unsubmitted transactions.
- Chrome River EXPENSE provides lots of "help" tools from video to written.
- CR SNAP has been an awesome tool for our users to get receipts into the tool so expense reports can be easily completed.
- Chrome River EXPENSE can be customized based on your companies needs.
- Receipt OCR has still been challenging, especially since tips are handwritten on to the receipt.
- Ad Hoc reporting is still challenging, videos on creating different reports would be great.
November 13, 2021
Up a Chrome River without a paddle
CR is used across our whole organization, except for students, so all faculty and staff. The main problems that CR addresses for us, at this time, are getting all of the required approvals, fewer lost receipts, and compliance rules are built-in which means fewer emails being sent to remind them of procurement policies.
- Ability to capture a receipt in a variety of ways.
- Compliance rules can stop or warn a user.
- In Reports/Expense/Credit Card Reconciliation, I wish that I could use the Tab button to select the user's name I need to choose.
- There were some things that we could not change in CR, such as in the Misc. Tile, the user still has to choose Misc. Other in a drop down box and that's the only option anyway. ??
- We would love it if an approver didn't have to approve a second time. If the were Ad Hoc'd in and were already an approver, they have to approve twice.
- Our build took forever!! They let that person go and then we had a more competent person and then it went so much better. I feel that our system would have looked different if we had started with someone more competent to begin with.
- Our employees can't understand how to use CR. I've created a manual and at least 5 videos and they still can't understand how to enter. It's not user friendly to them.
May 06, 2021
Easy-to-use and modern system
Chrome River is being used as the main expense reporting system for over 50k users. It is a key system to organize and book corporate card transactions from cardholders.
- Intuitive system: User-friendly system that enables all users to easily report their expenses
- OCR feature: Helps the receipts input to be made easier and faster.
- Automated expense types selection: Saving time for users and helping the company’s costs allocation.
- Ad-hoc reporting tool: Great tool for the back office to build special reports.
- System limitations: Some simple customizations are not possible in CR, such as a more intuitive dropdown, specific customization per country, and user
- The system speed: Sometimes the system takes long time to load.
- Searching capabilities: it is not really useful to find users on the system, for example, like using more searching capabilities (per email, full/partial names, and broken data (not exact data like Google, etc.)
April 20, 2021
Emburse Chrome River--customize it to your needs
We use Emburse Chrome River for all associates across all our US, Canada, and UK locations. We moved from paper to electronic and this was the best move. Our end-users feel that it is intuitive and easy to use once they have done a couple of reports.
- Easy to use especially with the CR Snap app and taking pictures of receipts
- Email approval for managers
- The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
- It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.
September 24, 2020
Love this Great Expense Management Tool
Chrome River EXPENSE is being used in our organization as an expense management system for travel and expenses amongst our faculty and staff. We have been leveraging the OCR technology for smoother receipt handling, which also allows for a more enjoyable user-friendly experience. This expense management system is now being used by our whole organization. The main business problem it addresses is the retention of paper copies of receipts and it also makes it easier for our credit-card administrators to track departmental spending.
- Uploading receipts
- Categorizing expense types
- Smooth approval routing of expense reports
- Consistency with interface
- Real-time credit card balance
- Smoother handling of OVAT taxes
- More access to ad-hoc reports for end-users without having to use analytics
February 21, 2017
Expense Management for the Modern Age
Chrome River Expense is being used firm-wide as a complete replacement to an old in-house developed solution that was based off of an MS Access database. Expense has allowed our firm to speed up processing of expense reports, better track how we spend and more accurately and efficiently get expenses charged to clients, as applicable. The integration with our accounting database is nearly seamless which has all but erased the need to rekey anything.
- Snap and send (via email) receipt functionality.
- Integration with accounting system, including image integration.
- Firm compliance rules and approval routing.
- Clunky ad hoc reporting, a more robust and faster reporting tool would be nice.
- Phone app is not very useful, use the snap and send (via email) function instead.